As part of an ongoing process to address issues in the growing field of Corporate Digital Responsibility (CDR), the Swiss Digital Initiative had the opportunity to present the Digital Trust Label at a workshop on emerging standards, regulatory trends and the discussion on indicators.
The CDR Lab is a participatory process in which partners from a wide range of sectors come together and jointly shape digital corporate responsibility. In several events per year, current topics of corporate digital responsibility are curatively prepared and presented.
This week, a workshop on the questions of standards, regulations, and indicators brought together practitioners and researchers from Germany, Austria and Switzerland (DACH).
The presentations and following discussions showed some common themes that we have also encountered during the development of the Label:
A clear commitment to Digital Responsibility
Against this backdrop, the Digital Trust Label was introduced as a tool for organisations to measure their digital responsibility and clearly communicate their commitments towards end-users. As the Label is already live on the market, interest by other participants was high in gaining a better understanding of how the Label works, how it was developed and what insights have been gathered. We will be sure to regularly update the community about our learnings.
Events such as the CDR Lab workshop are also welcome opportunities for the Swiss Digital Initiative to receive expert feedback. In this regard, the workshop proved helpful as the discussion with other participants after the presentation yielded inspiration for potential adjustments to the Label criteria catalogue, e.g. by including other elements typically associated with responsible behaviour such as the environment.